Breeze Airways staff does their best to ensure that the baggage reaches the destination on time along with the travelers. However, there could be instances when your baggage might be delayed, or incur damage. You may even end up in losing your baggage, or misplacing some of the items at the airport or onboard. When you know the rules and regulations for delayed, lost, or damaged baggage on a Breeze Airways flight, then, it will save you from future inconveniences.
What to Do For Damaged Baggage On A Breeze Airways Flight?
If you find that your baggage has been damaged, you need to contact the airport team member, for getting a resolution at the earliest.
Remember to be prompt in submitting your damage claims as they’ll be accepted only in an hour from when your flight arrives.
If you can’t trace a Breeze team member, then your next option would be to contact the airlines’ Guest Empowerment team in an hour from landing. This will help specialists to view your claim at length and help you reach a solution.
What Should Be Done When Your Baggage Is Delayed On A Breeze Airways Flight?
You have to first get in touch with a Breeze Team member and let them know about your concern. If you aren’t able to locate a team member, get in touch with Breeze’s Guest Empowerment Team within an hour from when you have landed.
If you have an AirTag attached to your items or are using FindMy Accessory to keep a track of your items, then let the authorities know about it as you claim your baggage. The shared location link will be used by the Breeze baggage team for locating your bag. Once you’ve gotten your bag, the team will disable your location, keeping your safety in mind. You can stop the share item location link at any point of time. It will expire automatically in seven days.
What to Do When Your Assistive Device Has Been Delayed or Damaged On A Breeze Airways Flight?
In case your scooter, wheelchair or any assistive device that you had been carrying on a Breeze flight has been mishandled, then you may speak to a CRO (Complaint Resolution Official) upon noticing the damage. You should register a damage claim before leaving the airport. This gives the authorities the opportunity to take pictures of your damaged device, and assess it in detail.
- Upon assessing the damage, the Breeze Airways team will provide a claim number beginning with BB. They will also take the initiative of assessing the replacement or repairment of your damaged device.
- If you choose to repair from any company desirable to you, it is requested that you email Breeze a copy of the itemized repair receipt.
- You should make note of the fact that your repair receipt provided has to be in conformity with the damage which the airport team member has documented.
- In case you haven’t begun repairing the device, then you may contact the Breeze Airways team. They’ll help in arranging for a technician.
- To allow Breeze Airways to deal with the replacement or repair, you have to send your contact details to them alongside the make or brand of the device’s model.
Also Read: Breeze Airways Baggage Policy
What If You Lost An Item On A Breeze Airways Flight?
If you left any item on the plane, then it is important to contact Breeze’s airport team member at the earliest. They’ll help you in tracking your item and finding it quickly. This holds good for personal items and not for checked bags.
When you leave your item at the airport you must fill out the lost item form. You could even scan the QR code that you will get on Breeze’s website. When you have lost an item it is your responsibility. So, you have to follow it up regularly. If the item which you’ve lost has an Air Tag attached to it then you have to check the suitable box as you file your claim.
Send the Breeze Airways team the location You’ll find the instructions to do the same on Apple’s website. After you have found the item, the location link is disabled, for your safety. It anyways becomes inactive in seven days from its activation.
To follow up any item that you’ve lost you have to visit https://www.chargerback.com/support.asp and select “Status of my lost item”
In case you have left the items at the airport perhaps in any common area, or near the TSA contact the respective airport directly.
Conclusion
This was Breeze Airways’ policies about delayed, damaged, and lost baggage at length. Finding your baggage damaged or losing any item can be traumatizing. However, the faster you act, the better are the possibilities of retrieving your baggage or items, or getting assistance with any damage caused to your baggage. If you are confused or in two minds, contacting Breeze’s helpline is a mandate.
FAQs
If your baggage has been delayed, the first thing to do is to locate an airport team member. Remember, Breeze accepts damage claims in an hour from the time your flight has arrived. If you cannot locate the team member, your next option will be to contact Breeze’s Guest Empowerment Team.
When you have lost your items on board, it is important to report Breeze’s airport team as soon as possible to ensure that they ,ay retrieve your object quickly. This implies personal items left onboard and not checked bags.
It all depends on how early you submit your claim, the sooner, the better. However, all claims for delay and damage will be accepted in an hour from when your flight has arrived.
